All Systems Operational
Endpoint Protection Cloud Operational
90 days ago
99.99 % uptime
Today
Cloud Portal - Americas Operational
90 days ago
99.97 % uptime
Today
Cloud Portal - Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Authentication Service - Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Licensing Platform - Americas Operational
90 days ago
100.0 % uptime
Today
Licensing Platform - Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Enrollments - Americas Operational
90 days ago
100.0 % uptime
Today
Enrollments - Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Partner Management Console Operational
90 days ago
100.0 % uptime
Today
Authentication Service - Americas Operational
90 days ago
100.0 % uptime
Today
Endpoint Protection: Small Business Edition Operational
90 days ago
100.0 % uptime
Today
Agent Installation Service ? Operational
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Single Sign-On ? Operational
90 days ago
100.0 % uptime
Today
Customer Alerting ? Operational
90 days ago
100.0 % uptime
Today
Policy Dispatching Service Operational
90 days ago
100.0 % uptime
Today
Customer Portal Agent Health Service ? Operational
90 days ago
100.0 % uptime
Today
Portal Login ? Operational
90 days ago
100.0 % uptime
Today
Partner Portal ? Operational
90 days ago
100.0 % uptime
Today
Partner Alerting ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 1, 2020

No incidents reported today.

Sep 30, 2020

No incidents reported.

Sep 29, 2020

No incidents reported.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020
Completed - The scheduled maintenance has been completed.
Sep 26, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 14:00 UTC
Update - This maintenance has been rescheduled to September 26, 2020, at 14:00 UTC. The impact and duration remains the same.

Updated Schedule
  • Start time: September 26, 2020, at 14:00 UTC
  • End time: September 26, 2020, at 18:00 UTC
    Sep 8, 08:41 UTC
  • Scheduled - Symantec, a division of Broadcom, is performing maintenance on September 19, 2020, starting at 14:00 UTC, for a duration of 4 hours.

    Impact
    During the maintenance period customer will experience the following:

  • Customer and Partner portals will not be available.
  • Agents will be unable to connect to the backend, they will show as grey.
  • Agents connectivity tests will fail.
  • Agent interfaces will display “Connecting to Symantec”

    Your installed devices will remain protected throughout the maintenance. All other aspects of our services are expected to function as normal.

    Original Schedule
  • Start time: September 19, 2020, at 14:00 UTC
  • End time: September 19, 2020, at 18:00 UTC
    Sep 3, 09:21 UTC
  • Sep 25, 2020

    No incidents reported.

    Sep 24, 2020

    No incidents reported.

    Sep 23, 2020

    No incidents reported.

    Sep 22, 2020

    No incidents reported.

    Sep 21, 2020

    No incidents reported.

    Sep 20, 2020

    No incidents reported.

    Sep 19, 2020

    No incidents reported.

    Sep 18, 2020

    No incidents reported.

    Sep 17, 2020

    No incidents reported.